About This Boise Leak Line
This site exists for one kind of call: someone in Boise who knows water is going somewhere it shouldn't and can't find where. It doesn't employ plumbers, own detection gear, or do repairs. Calling the number passes you to an independent plumbing company that serves Boise.
Jobs this line is meant for
- Water line leaks between the meter box and the house
- Leaks under slabs and in crawl spaces
- Leaks inside walls, ceilings and attics
- Sprinkler line leaks on household water
- High water bills and meters that keep moving
- Finding a leak before a home sale, or in a rental with unexplained water use
Not for: roof leaks, pool and spa leak surveys, or water damage cleanup. Drying out a wet crawl space or replacing soaked drywall is a different trade.
Where calls come from
- Downtown and North End83702, 83703
- East End and foothills83712
- Boise Bench83705, 83704, 83709
- Southeast Boise, Harris Ranch, Barber Valley83706, 83716
- West and Southwest Boise83704, 83709, 83713
Calls are taken from these Boise ZIP codes: 83701, 83702, 83703, 83704, 83705, 83706, 83707, 83708, 83709, 83711, 83712, 83713, 83715, 83716, 83717, 83719, 83720, 83722, 83724, 83725, 83726, 83728, 83729, 83731, 83732, 83735, 83756, 83799. Not covered: Northwest Boise and Collister (83714), Garden City, Meridian, Eagle, Kuna and Star.
When the line is open
The line takes calls at any hour, weekends and holidays included. Open 24 hours a day, 7 days a week. When a technician can come out is decided by the company you speak with.
Why the site explains so much
The pages here cover meters, Veolia's rules and the City of Boise's sewer charge because that's what most callers are trying to sort out before they pick up the phone. None of it replaces a technician looking at your house.
Before you let anyone start work
Ask the company for its Idaho license and look it up with the Division of Occupational and Professional Licenses (DOPL) at dopl.idaho.gov, which licenses plumbing contractors and registers contractors. Ask for proof of insurance. Ask how locating is billed, whether the repair is included, and whether a permit is needed if a line is replaced. These checks are yours to make, because this site can't vouch for any company.
Your call is handed to a Boise plumbing office, and the hand-off can leave a short silence. Leave the call open until a person comes on.